great entry level role, not great for mental health - Digital Services Consultant Hibu Employee Review

3.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

i made so many amazing friends there and there seem to be opportunities for upskilling

Cons

we were often verbally abused by sales reps and their managers. reps often had full panic attacks on the work floor due to the stress of the job and expectations placed upon us by management. clients were often unaware of exactly which services they signed up for which led to confusion. we were blamed and penalized for every client cancellation, even if the reason for cancellation was that the business shut down. sales teams were always praised for doing such a great job but the C-suite would hardly ever value the contribution of the operations teams.

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Hibu Response
6mo
We’re sorry to hear that you’ve had an unfavorable experience with one or more co-workers. Hibu expects all employees to treat one another with kindness and respect, and we are proud to be a company where many individuals build long-tenured careers— because of our culture and the great people across the organization. Any situations involving inappropriate or disrespectful treatment between employees are taken seriously and addressed promptly. If you’d like to share more information so we can look into the matter, we encourage you to reach out to Human Resources. Every employee at Hibu matters. We take the happiness and satisfaction of our teams across every department very seriously.

Explore other reviews about Hibu

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture. Tight knit family. Be your own boss.

Cons

Trouble getting website adjustments done properly.

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Hibu Response
3w
We love to see that your team is a tight-knit one, and we understand there are areas where we can improve. We would appreciate your input on how we can do better. Please call our HR department at 855-447-4428.
2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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