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      Hibu

      Engaged employer

      Hibu reviews

      Great Company to Work For! - Account Executive Hibu Employee Review

      5.0
      16 Feb 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      I plan to retire here! I've worked for many companies who constantly talk about "company culture coming directly from the top." However, I have never truly felt it at a place I've worked - until Hibu. Leadership really wants you to succeed, and they genuinely care about their clients. We have products that are second-to-none in terms of results for SMBs, and every day we are helping people grow and increase new customer calls. I love this company!

      Cons

      Our customer service is readily available - I've never seen such a productive customer service team! I do think a higher-level customer service could start at the 1st tier before even more experience with tier 2. I also would love to have client expense opportunities every month, as we are not compensated for client expenditures. Small deliveries of breakfast, or coffees, or even lunch with clients, or other office supplies like Christmas cards - not available for the sales person to expense, as it's all on their own dime. Wish that wasn't the case.

      avatar
      Hibu Response
      3mo
      We agree, not only does our leadership team truly want to see you succeed, but our product team is constantly looking at ways to improve so you can best assist your clients. We look forward to many more years working with you and seeing you retire here!

      Explore other reviews about Hibu

      5.0
      19 May 2026
      Digital account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture. Tight knit family. Be your own boss.

      Cons

      Trouble getting website adjustments done properly.

      avatar
      Hibu Response
      3w
      We love to see that your team is a tight-knit one, and we understand there are areas where we can improve. We would appreciate your input on how we can do better. Please call our HR department at 855-447-4428.
      2.0
      29 May 2026
      Digital account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      autonomy, product is seemingly good

      Cons

      Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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