I like it herer - Digital Account Executive Hibu Employee Review

3.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

You are paid salary plus commission. Commission is on the original purchase price of the monthly contract, then a percentage of the residual book of business, car payment and mileage

Cons

If a client cancels before 12 months are up you get charge back the initial sale. How this works is you take the sale amount you received and then divide by 12, if they cancel 4 months before month 12 you get a chargeback of 4 months. Also sometimes people quit paying their bill and if HIBU has to cancel off the client, you get a charge back. Amount towards car payment is small and amount per mile is about .15 cents where as the national average for miles driven with the IRS for 2023 was around .60 per mile. There's a ton of meetings which makes managing accounts (you are paid residuals so keeping clients is important) plus you have to always have new business coming in. They also do a lot of team incentives but the teams are spread out location wise. Most people are not excited about a team overnight in the middle of the work week and would be a lot more excited for an extra 100.00 to spend however. They only promote people who have a huge amount of sales rather than looking back on a year and seeing there were months where someone has had a lot of sales but also showed amazing leadership skills. Just because someone is the top 5 of a report doesn't mean they will be a good leader where as someone level 5-10 on a report of 65 people might be a better fit to lead.

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Hibu Response
2y
Thanks for sharing your feedback and 2+ years at Hibu! Our competitive pay structure is one of many perks here at Hibu! If you do have interest in leadership, we would recommend speaking with your manager about potential opportunities. Wishing you all the best!

Explore other reviews about Hibu

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture. Tight knit family. Be your own boss.

Cons

Trouble getting website adjustments done properly.

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Hibu Response
3w
We love to see that your team is a tight-knit one, and we understand there are areas where we can improve. We would appreciate your input on how we can do better. Please call our HR department at 855-447-4428.
2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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