Great work schedule and Team but several areas needed improvement - Field Sales Representative Hibu Employee Review

3.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Freedom to choose where you put most of your time in prospecting and what areas around the city to prospect. You can make good money.

Cons

After the sale we are not trained on how to manage or deal with disappointed customers. When mistakes on the backend of marketing were made, there was no accountability and we did not do our best to help retain the client, resulting in bad reviews and reputation. It was worse than pulling teeth to get my clients a refund over poorly managed campaigns

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Hibu Response
1y
Thanks for your 2 years of service! We agree that the autonomy you have in your sales role is a huge perk at Hibu. We would like the learn more about your challenges, please give us a call at 855-447-4428. Wishing you the best!

Explore other reviews about Hibu

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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