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Hill Country Tech Guys

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Poorly Run - Technical Account Manager Hill Country Tech Guys Employee Review

1.0
2 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Whit (CEO) the owner is a fairly nice guy but he doesn't actually run the day to day, his wife Sara (COO) does. I worked with some really great technical people-Matt, Michael and Andrew. Very smart/talented techs.

Cons

I felt like was I was in a non stop domestic drama between Whit(CEO) and Sara(COO) (his wife). They have very different ideas of how the business should be ran. His style is give the house away (not necessarily in a bad way; he wants to throw some free cabling to an unhappy customer ) she wants payment on that free cable her husband promised and you end up in the middle. Hint-they're husband/wife=you lose. Couple of note points in case you are evaluating- 4 of 25 staff on the website haven't been here since my departure in mid October. All are pictures are still on there. Please remove mine as I haven't been there for 6 weeks, others longer. Don't misrepresent your staff. All prior people left in the months before me. The turnover is insane. As of 12/22/21, the pictures of old staff have been removed and future turnover candidates have been added. Note to Whit and Sara-you wouldn't have C-level positions you blather on about if you worked anywhere else. Work here if deperate.

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Hill Country Tech Guys Response
4y
I (Sara) want to thank you for taking the time to give us this feedback. A main takeaway for me is that you did not feel open or able to give us this feedback while working with us. I am not perfect, and our team is not perfect, therefore we rely on feedback to help us when we are missing the mark. So, thank you for sharing your perspective on our company. We are making efforts to see how we can better open the lines of communication. We are fully dedicate to hiring a diverse workforce and will continue to be committed to these efforts.

Explore other reviews about Hill Country Tech Guys

5.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

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Cons

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4.0
10 May 2024
Recommend
CEO approval
Business outlook

Pros

Had good management, not sure if they are still there

Cons

Had really needy clients and no one got them on the same page.

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