Fake - Call Center Agent Hoffenmer Employee Review

Hoffenmer is not your typical workplace, its better. Like any job position with ANY company stress is involved - however its how they aid their employees in relieving stress that makes the difference. Stretching, company outings, live music and quiet rooms are just a few of the things that are given to us. The company is accommodating so employees can manage a good work and life balance, again lets be honest, if you want FULL ON ACCOMMODATIONS, own your own business. Make your own rules BUT call us for a FEIN, we got you. The companies work culture is best defined as REWARDING, SUPPORTIVE and CHALLENGING. What other companies REWARD its employees with an all expenses paid trip? With more than generous bonuses and random treats? I think many tend to forget that companies have no obligation to reward their employees for meeting goals and deadlines. A simple good you did your job is the norm, if thats what you are looking for, this is not the place for you. When it comes to SUPPORT from company management you get it here. Now, once again, being supportive doesn't mean you will be told what you WANT to hear, it doesn't mean they will DO as YOU think is correct because YOU want it that way. There is no room for entitlement within this ever growing team. SUPPORT does mean you will be told where you are lacking knowledge, you will be taught on different approaches, SUPPORT is also given by giving a high five or shout out for finally selling what you though you never could or by making that client call you thought you would pass out making. If you like a CHALLENGE and a stimulating environment look no further. Everyone knows when dealing with government regulations you have to place close attention to detail and accept that not everything is black and white. Some things need to be challenged and questioned. CHALLENGES require you to step out of your comfort zone, learn something new and grow. The fact that there are no weekends required, M - F 9 to 5 only, is great! Anytime assistance is needed for after 5 help its always optional and very appreciated. Management is approachable and very much have an open door policy, I have yet to work anywhere else where management would follow up with me on a personal basis to see how I am doing simply because they care. The company is rapidly expanding its employee resources and its wonderful to see. Free food, a daily lunch allowance and a paid lunch break ALL FOR ME? ILL TAKE IT! To summarize, this is a great company, I can tell you, you want to be a part of this.

We no longer have a 45 min lunch but the 35 minutes are still paid. We need more poopourri. Can we get the griddle back?! We are now higher up, longer walk to the building. No 401k.

This place is amazing! They care about their employees and their challenges. The leadership has long meetings on how to better serve and support their staff. Although this is a Call Center setting, they are extremely transparent from day one, and I have yet to find any issues with how they handle employees or share information with staff members. The owners are family and therefore have certain positions however, after watching and speaking with everyone since I’ve started here they all work really well together despite two specific people making distasteful comments about them, even though leadership made so many accommodations for them they still left the company angry. They have an amazing 9-5, Monday through Friday schedule. They love to give money out for certain incentives, even if they don’t have to. They work with you if your child is ill. (Super understanding) They do take the entire company on trips all expenses paid and if they can’t they are generous to pay out great bonuses! They pay for lunch per day! The lunch time itself is paid. They provide a full spread of food in the morning for employees to eat throughout the day. The leadership works daily on strategizing on improving employee morale, and training to support them with the ever changing regulations. The company provides a service to people, and as such the employees do have requirements that have to be met. The Supervisors are awesome and are really caring. I can honestly say this is a really great place to work! It has been such a great experience!

There is stress but heavily outweighed by the by the rewards. Plus it comes with any job.