Pros
Pay, paid time off and the tools are above average
Cons
-Management nightmare with zero real support from home office in Germany to non-management employees in the U.S.
-Policy and procedure always trumps customer service.
-Nepotism
-People with the least skills but loudest voice gets favoritism
-Not a single manager comes from a major tooling distributor and only want employees with experience to "keep your head down" and "do as you're told".
-Home office in Germany is not willing to do things or make changes to compete with local, U.S. suppliers.
-Highly outdated and overly complicated database/order entry
-Compared to other competitors, Hoffmann is much slower, a lot more expensive for similar items and places little value on it's customer's concerns putting stress on sales staff.
-Anyone in sales will be treated as a 2nd class citizen behind any other department and virtually have zero voice.
-It's more important to figure out who's fault things are first than finding ways to hurry and fix issues for the customer.