Pros
None. But I'm required to write something in this section
Cons
I had to answer to three different managers, all of whom would give different instructions. Too many hands in the pot. If I was told to do something that was incorrect, it became my responsibility, and not the manager's who had the wrong information. The company is greedy and charges outrageous prices for every little service. So much so that I had about 10 minutes of downtime and decided to spend it snuggling with a dog in my kennel who was boarding for the first time and was nervous. I was chastised by one of the managers for doing this with a dog who's owner had not paid the extra $30/ day for a package including "hug times." Previously, I had been told that this was okay to do as long as it was with a dog that wasn't aggressive" When I mentioned this I was only given the response "well everyone will tell you different things" One of the managers was particularly rude to me on multiple occasions, another said things that were inappropriate work place conversation regarding my personal health. One single pet care associate will be scheduled for double shifts 7 days a week if you let the managers have it their way. They put one person in a kennel with at least 30-40 dogs, which is too much for one person to handle in a timely manner. My repeated requests for assistance with these kennels were ignored. Two dogs that were cage aggressive and would fight through the bars were placed next to each other. Managers are the only ones allowed to change cages, so I informed the manager that they needed to be moved. This was ignored and as a result, a coworker was bit on the leg the next day as she took one out for a walk because both the dogs got so riled up. During the hiring process, they will say over and over that they will not put any of their employees in a position where they feel uncomfortable, or like they are forced to work with a dog/cat that they cannot handle. But the moment you tell them "I am uncomfortable with handling this animal" They tell you that most jobs will expect you to handle tough situations, and just get on with it, thereby placing the employee and animal in a potentially dangerous situation. All of this happened for $8/hour part time. This might work for a student who's parents are still supporting them, but it's less than useless for a college graduate with bills to pay. Despite being classified as part time, I was consistently scheduled for at least 35 hours/ week and several other coworkers were scheduled 40+ hours while still being part time. Because our hiring paperwork classified us as part time, this protected the company from having to provide us with the benefits full time employees would receive. Some of the coworkers were nice, but for the most part they displayed a cliquish high school mentality. Many of them would leave before all the kennels were closed for the night, leaving me and a few others to to the heavy work at the end (refilling the food bins, carting out garbage bags from 8 kennels) Do not take a job here if you love animals. I adore all animals, and am working as a full time veterinary assistant where I am completely happy. But working for Holiday Barn was turning me into someone I didn't like. I would get annoyed when I heard 40 dogs barking and howling at once, and was beginning to actively dislike the animals I was around. This is the type of kennel work that burns you out. With pet resorts, it's often the management that makes it or breaks it. This was the management that broke it.