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Holiday Inn Club Vacations

Engaged employer

Sales - Inbound Customer Service Agent Holiday Inn Club Vacations Employee Review

5.0
10 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and the management actually cares about you. They do what they can to make sure you are treated fairly

Cons

Sometimes the leaders play favorites at work. But otherwise they’re very good at what they do

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Holiday Inn Club Vacations Response
7y
Thank you for your great review! We're glad to see you've had a great experience working with us, and we look forward to continuing to grow together in the future.

Explore other reviews about Holiday Inn Club Vacations

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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