Guest Service Agent - Guest Services Agent Holiday Inn Express Employee Review

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

Good benefits Flexibility Decent pay

Terrible management Never any recognition In 3 years never once had a performance review Had to basically beg for a raise Focus only on the mistakes you make Very regularly and frequently use favoritism Zero support from management Management has zero empathy for employees Frequently with zero notice reduces hours and when you voice your concerns they just tell you to deal with it.