Worst management and failure of decisions in every aspect - Anonymous employee Hollister Incorporated Employee Review

As a newly established GBS, the organization lacks stability and long-term reliability. It does not currently provide a strong foundation for building a sustainable career. The company has not developed a professional workplace culture suitable for a competitive market. Employee respect and basic professional conduct are noticeably lacking. While managers may be academically qualified, their people-management skills are poor. There is frequent intrusion into non-working hours, often accompanied by unprofessional communication, including yelling. Any attempt to respond assertively is not tolerated and can result in being asked to leave the organization almost immediately. The overall work environment reflects a factory-style culture, where employees are treated more like personal assistants than professionals. There is a clear lack of understanding between business partners and stakeholders. Employees are not treated as collaborators working toward a shared organizational goal, but rather as resources expected to comply without discussion. There are no additional employee benefits—no cab facility, no job security, and termination can occur at any time without proper process. Leadership is extremely rigid in decision-making. High attrition (20–30%) is openly accepted as normal, which speaks volumes about internal issues. Work quality and direction are poor. Managers lack clarity on KRAs, resulting in confusion, idle time, and employees repeatedly asking for work due to the absence of structured planning.