Caring employer but sometimes demands long hours - Service Manager Home Group Employee Review

Hi There, thanks for your 5 star review. While I am so glad you worked with lovely friendly colleagues. I am utterly disheartened to hear about your experience with our resident! As you will likely know, Home Group has set an objective to be an ED&I global exemplar. In late 2021 we launched our "No Home for Hate" charter in collaboration with customers and colleagues. This charter clearly spells out what kind of behaviour is unacceptable with guidelines on what steps to take in regards to reporting and taking action. No one should suffer this kind of treatment anywhere, never mind the workplace and especially not our workplace! Regards Simone

Hello and thank you for leaving us your review. Thanks for sharing your feedback that there is great flexibility at Home Group, good training opportunities and that we are inclusive! This is really important to us! We value each and every colleague for who they are and the contribution that they bring to our customers. We're sorry to hear that you felt your team were short staffed and lacked a clinical lead and ask if you are happy to tell us more, to get in touch at recruitment@homegroup.org.uk. As you know we pay the living wage, whereas many organisations only pay the national minimum wage. We also have an annual pay award, mutual bonus payment, amongst a wide range of other benefits. We have also recently introduced a health cash plan, saving colleagues from £1140 per annum on healthcare costs including dentists, prescriptions, opticians and much more. Many thanks, Susan