Pros
Clients of this franchise get great care. There are a lot of excellent, dedicated caregivers working here. The company offers paid training, health insurance and dental, and a matching 401K. The office is decent and you are given the tools needed to do the job. Clients of this franchise will get good service.
Cons
Cons: Owner and management of this company treat the caregivers with kid gloves, but office staff is micro-managed. Top management records every mistake employees make, no matter how trivial, and holds it against them. There is daily pressure to reach performance quotas not mentioned in the job description (not for a sales position because sales positions do not exist here). Such pressure forces you to compete with co-workers you would rather work with as a team. There is never any praise for a job well done given by the owner to any of the office staff, at least not that I ever heard. You only get a half hour for lunch.