All the terrible things they say are true!! - Customer Service Representative Home365 Employee Review

1.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers were friendly at the very least.

Cons

Beware, a lot of people have been saying terrible things about this company and now I can say they're all true! After experiencing management who pays their employees cheap after abusing them!! Don't come close or you'll regret it!

Explore other reviews about Home365

5.0
9 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The company empowers you to make decisions that directly benefit clients, with strong support from upper management. The job offers a lot of autonomy.

Cons

Handling multiple client accounts can be demanding, especially during peak periods, which can lead to occasional burnout.

1
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Home365 Response
1y
Thank you for your thoughtful review and for your contributions during your time as a Customer Success Manager. We’re pleased to hear that you felt empowered to make decisions and appreciated the autonomy and support from upper management. We also acknowledge your feedback regarding the demanding workload during peak periods. Balancing multiple client accounts can be challenging, and we’re committed to finding ways to better support our team during these busy times to help manage stress and prevent burnout. Your insights are invaluable, and we’ll use them to improve our processes and support systems. Thank you again for your hard work and dedication during your tenure with Home365. Best regards, Brooke Hannaford Chief People Officer Home365
2.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers and employees are allowed to work from home.

Cons

Leadership is openly biased and corrupt, playing favorites without shame. Skilled and hardworking employees are dismissed, ignored, and left without recognition, while incompetent people who contribute nothing are rewarded and celebrated because of personal connections. Effort, dedication, and loyalty mean absolutely nothing compared to who you know.

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