False Promises - Market Specialist HomeRun.com Employee Review

1.0
2 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Great co-workers (non management). You get decent insurance after 2 months - although most people who start on the 2 month probation period get extended another month- with no insurance or paid holidays since they haven't hit their minimum deals required. Not sure how they expect people to hit minimum numbers with no training.

Cons

Don't let me dissuade you - ask to speak to the people doing the job when you interview. Ask how many have been there more than one year - or even 6 months. Ask them how many people had been promoted in the Scottsdale location in the past year. Ask them when the last time they had a one on one or performance review to go over how things were going. The only time you ever get a review is if things are going badly. Ask them if there is really the "transparency and candor" that is preached, or if asking questions turns into you questioning management and in turn if you really wanted to be there. Ask about ongoing training. Then if you say to yourself...hmm, seems not great. Take a look at their website and see how many deals they sell on a daily basis. 3? 5? Doesn't seem too sustainable as an ongoing entity. Ask them when their vaunted "merchant dashboard" was updated. Over a year? Not quite what you'd expect from a start up technology company. Also, ask the people on the floor how they are received when they call merchants. The metrics they want are about 50 calls a day, and at least 90 minutes of talk time. Management is full of false promises - thats why nobody has been there too long - it's quickly seen through and recognized as being lies. Base is around $37500, and you can probably make $50k. But, there is the cost associated with working at Homerun that makes it not worth it. None of the startup perks exist, the dress code is business casual, with jeans on Fridays. You never see any merchants - it's all on the phone. They'll do a great job selling it to you and you'll walk out of the interview thinking you are going to change the world. 6 weeks in reality sinks and you are like, what the heck is going on here - nothing like what I was told. Find some current employees on LinkedIn and ask them for the inside scoop and if what I said above was wrong.

Explore other reviews about HomeRun.com

5.0
25 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

encouraged creativity for acknowledge leads for businesses.

Cons

every lead is different, have to apply to each business.

1.0
17 Feb 2014
Recommend
CEO approval
Business outlook

Pros

The people I worked with in sales are great.

Cons

I've never been part of such a mismanaged company. The upper management in San Fran seems oblivious to the major problems with the sales team in AZ. The management team in Scottsdale treats the sales team like dirt. They deny paying legitimate commissions any chance they get. Seriously. They recently gave me a list to sell from and said only sales made from this list would be paid. So, ok, I made 15 sales from that list but was only paid for 12 of them. When I questioned this, I was told that 3 of the businesses I sold actually shouldn't have been on the list they gave me, so they won't pay me anything for those! Seriously?! Yep. I did everything I was told to do, but they made a mistake....so I was not paid because of their mistake! I said - this isn't fair. They wouldn't budge. I wasn't the only one this happened to. I never did get paid for those sales. Right before I quit it was announced that if you didn't sell a certain amount of the new product we had each month, you would only receive 1/2 commission on everything else you did sell. Fortunately, I sold enough of the new product to get full commission on everything else I sold, but then if any of the new product was sold to a business that was "mistakenly" on that special list, I still wouldn't get paid for that. I'm not making this up! Their philosophy is the old - heads management wins, tales sales people lose. In other words the sales people Always lose. If you have to work here, watch your commissions closely. My commissions were only right 5-6 times in 2 years. They eventually did pay me what they "forgot" when I called it to their attention, but several times it was a lot of money - just under $1000.00. What if I wasn't paying close attention! The corporate pattern is this: They over promise new corporate partners and then under deliver. Understandably, those new partners then drop them. They have gone through at least 6 or 7 corporate partners while I was there. Then when a corporate partner drops them, they punish the sales force. Never mind that there has never been any training to speak of, or marketing tools to use or direction from management - they just keep changing the commission structure to take more money away from the sales people. The morale of the sales force keeps getting worse, and management responds by doubling down and taking even more away. It is becoming a cut throat, back stabbing sales operation, just like management. It didn't have to be this way. They had a lot of bright, talented, well educated people over the last few years. Some are still there, but management seems to be trying to drive them out when they should be promoting them to bring some sanity to the company. What a disaster.

6
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