Gone down hill very fast - Claims HomeServe Employee Review

Thank you for taking the time to post a review and for recognising the your former colleagues at HomeServe – I agree with your view that everyone is willing to go above and beyond for our Customers and that is something very special. We share the results of all our surveys, in fact, I’m currently in the process of sharing interim survey results now. We do this because we’re committed to listening to our People, learning from, and acting upon the feedback. To be honest though, there isn’t a great deal I agree with in your review so I don’t think it serves much purpose to respond point by point. It is really good insight though and I’m glad you still care. Hope all is well and working out for you. Gareth Hanmer, Director of Quality