Pros
The positive change the company is going through. It's clear to see that the company are recognising us as indivuduals as well as staff. The atmosphere has changed dramatically over the last 2 years, all for the better. the people are fantastic, the management team are all really approachable for the most part. It's great knowing where you stand thanks to all the updates we receive. with the introduction of email and yammer into the work place its very easy to voice a question or opinion to an open board.
Cons
whilst communication is better than it used to be there are times where it can be frustrating trying to find out who the person is you need to speak to or who will have the answer. there is a a bit of a divide between some departments, for example between inbound and outbound, we're all rowing the same boat, lets make sure everyones oars are in the same water. food is a little on the expensive side, I paid virtually £3 for a sausage sandwich in the canteen, must have been some pig. some internal processes can be a bit of a confusion/ "face palm" at times, absence process for example - more than 6 days over 12 months, or more than 3 periods of absence to trigger a warning. So more than 3x1 day off over a year means you trigger a warning... may as well make the most of it and have 3 periods of 2 days off and still be no worse off. it just kinda leads you to wanting to take the extra time.