Working - Customer Service Representative HonorHealth Employee Review

No flexibility, unable to work from home or hybrid, there is no schedule change, it's a set schedule. Its very repetitive task. the environment is very dull, toxic, mostly older people work there. the only advancement is to become a Liaison, which is basically a CSR III, with more complex calls, Many people quit or have been fire during my time there. Due to the attendance, there is no flexibility with attendance. the PTO and PST, is earned.