Toxic - Customer Service Host Employee Review

Sometimes communications between colleagues are not the best

Seniors care about employees wellbeing and recognize hard work

The role is dynamic, offering a mix of operational tasks, tenant relations, and team management that keeps each day interesting and challenging. You’re actively engaged in creating a supportive environment for students, which is both rewarding and energising.

While rewarding, the role can be demanding, especially during peak periods such as move-in and move-out times. High occupancy and the nature of student accommodation mean occasional long hours and the need for quick problem-solving. Tenant turnover and seasonal spikes require a lot of coordination, and while support is available, it can be a challenge to manage the workload during these times.