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Hotwire Communications

Is this your company?

Opportunities to learn but chaotic and lacking in solid leadership - Miramar Office - Anonymous employee Hotwire Communications Employee Review

2.0
8 May 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours, depending on your role limited micromanagement, truly an experience that is what you make it. Intelligent co-workers, interesting technology.

Cons

Disappointing salary, no one ever gets a raise or bonus. No such thing as an annual review here. Down side of the lack of micromanagement and flexible hours is oftentimes hard work and dedication goes completely unnoticed and unthanked. Bottle-neck syndrome with company management where company president makes all decisions and is involved to all areas of the business to a degree that it is detrimental to the progression of the company. Some exciting areas and developments but overall lack of a focus on personal growth and career development. Senior positions typically filled by outsiders rather than a deserving candidate internally who has been with the company for years.

Explore other reviews about Hotwire Communications

2.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Lot's of training and my manager at the time really cared about what we were doing and how we could best assist our customers

Cons

Teams were very segregated, even within your own team it would feel like pulling teeth if you asked in chat for help with something. I would sometime go against what a "supervisor" said we should do as it just did not sit right with me. Example : Senior citizen customer who had limited mobility was moving out of service area (her kids were moving her closer to take care of her) but she could not physically walk around the house to collect/disconnect hardware that belonged to Hotwire. My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300-500 in Unreturned Equipment Fees and that there was nothing else we could do. I was not happy with that at all, I was able to reach out to the on site manager for that community and they were more than happy to stop by that customers house and help collect things. The poor lady was in tears for how we were able to help.

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