Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"Some good people to work with." ((in 22 reviews)); "Good Pay" ((in 16 reviews)); "Decent benefits" ((in 11 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "does not give raises or perks." ((in 12 reviews)); "No training or incentive programs." ((in 10 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews))

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Hotwire Communications

Hotwire Communications reviews

Terrible - Customer Engagement Specialist Hotwire Communications Employee Review

1.0

30 Oct 2022

Customer engagement specialist

Recommend

CEO approval

Business outlook

Pros

Low call volume on non Mondays.

Cons

Customer are aweful to work with training is subpar and you learn almost nothing. By the end of training only 4 people were left in my class. As soon as I got another job offer I jumped ship and I'm happy I did. You almost can't blame the customers because they get bad service and it's a perpetual loop of unhappy agents and customers.

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5.0

11 Jun 2026

Technical engagement specialist

Recommend

CEO approval

Business outlook

Pros

Quarterly bonuses and three month training course

Cons

Not paid enough and very busy

2.0

7 Jul 2026

Service tech

Recommend

CEO approval

Business outlook

Pros

If you Have good Numbers at the end of each quarter you do qualify for a bonus,

Cons

you have to always be snapping pictures for QC they Don't always comply they make it difficult a lot of times you do drive a lot.

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Jobs at Hotwire Communications

Remote Contact Center Supervisor

Communication Desk Analyst

Logistics Delivery Driver

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Terrible - Customer Engagement Specialist Hotwire Communications Employee Review

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