Customer Connections Engineer - Customer Connections Engineer Hyperoptic Employee Review

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

For this role you will organise tour own schedule.

Cons

You can be overworked due to demand

avatar
Hyperoptic Response
2w
We appreciate you taking the time to share your feedback. It’s good to hear that you value the flexibility to organise your own schedule. We also recognise the challenges you’ve highlighted around workload and demand. Supporting a sustainable balance is important, and your feedback helps us understand where we need to improve. We’re continuing to review how we can better support teams in managing workload alongside flexibility. Thank you for sharing your perspective, The Culture & Engagement Team

Explore other reviews about Hyperoptic

5.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Effective, fast and good environment to work in.

Cons

Could have better salary and more bonuses

avatar
Hyperoptic Response
1y
Thank you for your review. We are glad to see the 5 stars and read that you had a good experience working at Hyperoptic. Thank you as well for the feedback on bonuses and salary, it's important to us to know what employee and former employees think should be improved. We do have an annual salary review process, designed to ensure fair remuneration based on job performance and market standards. However, not every review results in an increase, as it depends on various factors that are defined for each review cycle. The same it is for the bonus, which is based on performance. Thanks again for your review, the Culture and Engagement Team
3.0
12 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Shared workload, good hours, easy to learn network

Cons

Poor career progression, management don't listen to complaints or issues, a "seniority is always right" attitude that doesn't encourage collaboration or ideas

2
avatar
Hyperoptic Response
4y
Thank you for leaving a review - we do really appreciate it. It's great to hear that you enjoyed the working hours and the sharing of workload with colleagues. Your comments around career progression are something we would like to discuss more with you - please do reach out. We have rolled out a lot of work across the engineering workforce focused on bringing clarity on career pathways and what needs to happen to make that progression. Our culture is very much focused on working smarter. together which means sharing feedback, working on problem solving together so its not pleasing to hear your comments around ideas being discouraged. Please do get in touch as we would love to discuss your comments in more detail. Thank you, The Culture and Engagement team
See reviews by: Helpful|Rating|Date|All