bullying at its finest! I had to give 1 star because it would not let me post but would give negative - Anonymous employee Hyperoptic Employee Review

1.0
4 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

best internet connection in the UK. Amazing colleagues.

Cons

Demoralising environment, Oh boy is the CEO ever a bully!!!!!!!!! She rips people to shreds, it's ghastly to watch. The only opinion that matters is the CEO's. It's her way or the highway. Surely a dictatorship! HR has to be one of the laziest, unethical, dishonest teams ever. Individuals of this team openly talk about staff members. Or my particular favourite, telling half-truths or exaggerating truths, or going as far as to blatantly lie. I suppose when you're gunning for a director role you need to give yourself some sort of credit. Redundancies are common as is re-structuring, creating a tense work environment. No one knows how long it is before they're given their walking papers. The office staff is like a revolving door. So far about 10 (or more) assistants and office managers come and go. And still Hyperoptic has not learned. They can't all be wrong...or can they?

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Hyperoptic Response
7y
Thanks for taking the time to give us feedback, it is always appreciated. I agree that we have the best internet connection in the UK and amazing colleagues. I am very passionate about the company and very proud of my colleagues who are smart and experienced individuals. I absolutely value their opinions and ideas. Yes, sometimes we have robust discussions and constructive conflict, and challenge each other – all because we feel immense pride in what we have created and know the scope of the opportunity and challenge in front of us. There has been a lot of change at Hyperoptic in the last year. We are growing at an astonishing pace and have increased the size of our workforce from 300 to 1000+ in a year. Because of this rapid growth it’s important that we constantly evaluate our operating model so that they are fit to deliver our ambitious plans. This does include sometimes redesigning roles and functions – just as it also means that employees have new opportunities to grow horizontally or vertically in their roles. Despite our new size, we are still entrepreneurial in spirit, and I think it’s important to keep hold of that. This does create challenges in how we work together and we are implementing a number of processes to help manage that. I am committed to being open and to learning, and welcome comments or questions at any time, on any topic. Thank you again for your feedback. I am sorry your experience with us did not match our goal of making Hyperoptic a stimulating and exciting environment, and a great place to work. We wish you well with your future career. Best, Dana (CEO and MD)

Explore other reviews about Hyperoptic

5.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Effective, fast and good environment to work in.

Cons

Could have better salary and more bonuses

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Hyperoptic Response
1y
Thank you for your review. We are glad to see the 5 stars and read that you had a good experience working at Hyperoptic. Thank you as well for the feedback on bonuses and salary, it's important to us to know what employee and former employees think should be improved. We do have an annual salary review process, designed to ensure fair remuneration based on job performance and market standards. However, not every review results in an increase, as it depends on various factors that are defined for each review cycle. The same it is for the bonus, which is based on performance. Thanks again for your review, the Culture and Engagement Team
3.0
12 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Shared workload, good hours, easy to learn network

Cons

Poor career progression, management don't listen to complaints or issues, a "seniority is always right" attitude that doesn't encourage collaboration or ideas

2
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Hyperoptic Response
4y
Thank you for leaving a review - we do really appreciate it. It's great to hear that you enjoyed the working hours and the sharing of workload with colleagues. Your comments around career progression are something we would like to discuss more with you - please do reach out. We have rolled out a lot of work across the engineering workforce focused on bringing clarity on career pathways and what needs to happen to make that progression. Our culture is very much focused on working smarter. together which means sharing feedback, working on problem solving together so its not pleasing to hear your comments around ideas being discouraged. Please do get in touch as we would love to discuss your comments in more detail. Thank you, The Culture and Engagement team
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