Best company ever - Customer Service Representative Hyperoptic Employee Review

5.0
17 Jun 2024
Recommend
CEO approval
Business outlook

Pros

This is probably the best company I worked for so far and I mean it. If you are slacking due to bad mental health, nobody is going to say a word to you. You get 35 days of vacation as soon as you start working for them. You get a lot of benefits like private health care insurance that is unlimited btw. 6 days of sick leave based literally on trust (that shows how much they value their employees). It’s 6 days per 6 months, so every 6 months you have new 6 days. If you do have any personal problems or matters to resolve, they will let you finish your shift early and you won’t need to compensate that ever! Because they care so much about you and your family! If you don’t feel like coming to the office, not a problem! Nobody is going to force you to! They understand that if you are productive enough there is no need to concern you with stupid things such as this one. If you need a vacation urgently, say no more, you are getting it here, again they understand how important your well being is. Salary is lets say enough to cover your expenses for living plus something extra so that you can pay a down payment for a brand new car. Finally, you can choose your shifts. Some companies act like they own you since they are paying you to work for them, but not this one. This one understands that one person has a life outside of work and they want you to live your life and do things that will make you happy.

Cons

Absolutely nothing for now, keep going with a good work!

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Hyperoptic Response
1y
We're delighted to read your feedback and that you appreciate working at Hyperoptic, the benefits offered and the company's culture. Thank you for taking the time to share your feedback, the Culture and Engagement Team

Explore other reviews about Hyperoptic

5.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Effective, fast and good environment to work in.

Cons

Could have better salary and more bonuses

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Hyperoptic Response
1y
Thank you for your review. We are glad to see the 5 stars and read that you had a good experience working at Hyperoptic. Thank you as well for the feedback on bonuses and salary, it's important to us to know what employee and former employees think should be improved. We do have an annual salary review process, designed to ensure fair remuneration based on job performance and market standards. However, not every review results in an increase, as it depends on various factors that are defined for each review cycle. The same it is for the bonus, which is based on performance. Thanks again for your review, the Culture and Engagement Team
3.0
12 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Shared workload, good hours, easy to learn network

Cons

Poor career progression, management don't listen to complaints or issues, a "seniority is always right" attitude that doesn't encourage collaboration or ideas

2
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Hyperoptic Response
4y
Thank you for leaving a review - we do really appreciate it. It's great to hear that you enjoyed the working hours and the sharing of workload with colleagues. Your comments around career progression are something we would like to discuss more with you - please do reach out. We have rolled out a lot of work across the engineering workforce focused on bringing clarity on career pathways and what needs to happen to make that progression. Our culture is very much focused on working smarter. together which means sharing feedback, working on problem solving together so its not pleasing to hear your comments around ideas being discouraged. Please do get in touch as we would love to discuss your comments in more detail. Thank you, The Culture and Engagement team
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