It's alright. - Customer Service Representative IAA Employee Review

4.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Decent company, they seem to care about their employees.

Cons

The program used to run the branch is low tech.

Explore other reviews about IAA

5.0
16 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good Pay & Benefits and great colleagues to work with.

Cons

Not seen much growth in the company.

2.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

It was close to my house

Cons

The pay for the amount of work was ridiculous. We had a meeting EVERY DAY, and it was like starting your work day with doom and gloom. They supposedly give quarterly bonuses, but management seems to be the only recipients even though our work is what makes the numbers for the bonuses. Hostile work environment, and leadership was not leaders. They took things very personal and could not contain their attitudes/personal feelings towards certain team members.

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