Avoid. At all costs. - Anonymous employee ICON Employee Review

1.0
29 Jan 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people (depending on your team). Subsidised canteen.

Cons

Where do I start: -Lack of proper onboarding - employees not set up for success - IT equipment is shoddy - laptops are cleared when employees resign and given to next. Often not even cleaned - expect grubby laptops - Management in certain departments inflexible to WFH (covid has shown it can be done but going forward they will not facilitate WFH willingly - Lack of morale due to excessive workloads and long hours - Hierarchies are used to separate employees - Performance doesn’t equal reward and higher ratings are kept largely for managers and above - Turnover level extremely high and work piles on when employees leave - headcount approval for replacement employees is as rare as a unicorn meaning work just gets lumped at employees - lots of favouritism among managers. No 360 feedback. This affects bonus and salary review (although ranges are so low a high rating rarely helps unless you’re senior management) - Company cut salaries without asking employees approval during pandemic Just avoid.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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