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      ICON

      Engaged employer

      ICON reviews

      Steer clear of this CRO - Human Resources ICON Employee Review

      1.0
      9 Nov 2021
      Human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Can't think of much to be honest

      Cons

      Feels like being back at school, management team micro-manage everything you do, bullish and unfair leadership style (it's their way or the highway), career growth is only available if "your face fits" and progression borders on racial discrimination (this is evident by the clear lack of diversity at management level in all depts).

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      5.0
      19 Jun 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      27 Jun 2026
      Pv associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team up to director level. Good place to start career, however not many open positions in US

      Cons

      Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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