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      ICON

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      ICON reviews

      Micromanagement and Fear Based Culture - Director ICON Employee Review

      1.0
      20 Feb 2022
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      My team has some excellent dedicated people.

      Cons

      Fear based culture. Old school management - must be in the office to be productive, micromanagement as CEO approves every project over 750k used to be 500k until people complained nothing could get done. Poor communications lacking trust and empathy. Decisions are not made unless CEO first approves the decision. Claim great work life balance but that is only true in certain areas of the company. Certain components like IT are short people and attrition is above 20% due to low salaries and long hours.

      Explore other reviews about ICON

      5.0
      19 Jun 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      27 Jun 2026
      Pv associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team up to director level. Good place to start career, however not many open positions in US

      Cons

      Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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