All about the client not the employee - Anonymous employee ICON Employee Review

3.0
5 Feb 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay Decent benefits and time off

Cons

They care more about the client than their employees. You'll be contracted to a sponsor and whatever they say goes. Especially when it comes to PTO. PTO that is use it or lose it. They also expect you to work during your PTO without billing it.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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