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      ICON

      Engaged employer

      ICON reviews

      Keeps getting worse - Director ICON Employee Review

      2.0
      23 Aug 2024
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent salary, some teams are good

      Cons

      HR: there is a "human" in HR. The majority of personnel are cold and not helpful when employees need support. Most HR Managers won't meet with you to discuss things and it is demotivating to say the least. Reps who were PRA try to help but it's a losing battle under Joe Cronin. They see employees as capital vs people. I've never seen a company operate like this in 20 years.

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      5.0
      19 Jun 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      30 Jun 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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