Stayed too long - Manager, Clinical Operations ICON Employee Review

3.0
22 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Decent pay, ability to work remotely/no hybrid requirement.

Cons

Care nothing about tenure, bonuses (if offered) and merit increases are not consistent with industry standard. When compared to other companies we were getting far less if at all. When you leave, they conveniently neglect to payout unused pto time, and stand behind miscalculations when you push for your due payout. Company culture and overall performance got worse after acquisition of PRA, which is when I left. I was with them for over 11 years, and not even a goodbye card. I left on good terms with the opportunity to return. No thx!

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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