Pros
The work that all of the underappreciated employees did was amazing! Some of the coolest & most dynamic signage in the Rochester area came out of this shop when it was at the height of it's time. Most of the employees (not management) were incredibly talented and hard working and a blast to be around. Most, if not all, of those previous employees are long gone now...
Cons
Management/Ownership. The two owners bicker & argue constantly, sometimes right out in front of employees, and then lock themselves in their office to pout or play solitaire for hours. They put unqualified people in charge of others, while low-balling and screwing over some of the best & most dedicated employees it had. Many of them didn't stick around and left the company on their own to pursue a better working environment & opportunity to advance with another employer. Besides their ineffectiveness to "lead" the company, they also treat their employees like garbage. They fire quality people and heap work onto the rest of the workforce, take advantage of their employees and make too many false promises to even keep track of. Now let's talk about their total lack of ability to hit a deadline - If you're a client and actually receive your product on time it must be a miracle! During my time at IDS management was constantly overpromising and not delivering. Nothing was ever completed on time and clients took notice. The COO is a total sleezeball and is probably having an affair with one of the accountants. The President got called out by a client for claiming to be a woman owned business when it wasn't. They fired a much hated senior employee for many valid reasons, only to bring him back a few months later and promote him to a "Leadership" role on the Executive Board.