No Raises or Room for Growth - Anonymous employee IDX Employee Review

Thank you for your feedback. Under the current CEO, who began with the business in mid 2022, we've made two restructuring activities that unfortunately have involved laying off staff. Both times were due to misalignment with client revenue and in an effort to staff the business in areas of growth. While the business may have been political in the past, current leadership recognized this and is very much metric driven in an effort to not allow favoritism. Advancement and growth is purely based on merit and proven deliverable/success on individuals part. While we appreciate your thought that senior leadership is disconnected, the business may need to do better at helping you to understand the direction and strategy that was put in place as the business is evolved into a a deeper, more client obsessed creative technology business. The business has, and continues to change our go to market messaging. instead of being two separate businesses of performance marketing and investor relations communications, we have layered in both a deeper creative and creative production element as well as technology product offerings that solve problems for clients. We encourage colleagues and anyone considering joining the company to ask specific questions about the direction of the company if it's not fully understood as the direction has been communicated, is focused and is well underway. We have also communicated to staff that over the past year we've been implementing a new HCM tool that will include both a robust performance appraisal tool as well as learning tools from which we can build curriculum. While always our goal to provide merit increase to everyone each year, the past year saw client reductions that forced the business to alter past methodology of 'increases for all". Client growth is the key to success and with that success everyone benefits. Thank you again for your feedback.