4.0
5 Sept 2014
Former employee, more than 1 year
San Diego, CA
Recommend
CEO approval
Business outlook
Pros
Laid back environment, family values and mostly good customers.
Cons
They do not always practice what they preach, they are more concerned with customers than they could ever be with employees. The returns department which I closely worked with dealt with lots of problems and bad policies, like being able to return a mattress within 30 days. Even if the mattress had blood or urine on it, I think that is a health violation....At the end of the day no matter what happens the customer is always right, you just have to sit back and take it.