Management just wants to please people and post on social media how nice everything seems but it’s not. As a sales person, it’s frustrating when orders are messed up after you’ve spent months securing an order. You can’t get concrete answers because the Ops leader is out of touch with how to run operations. It’s clearly not her comfort zone. Things are slipping or the process is slowing changing.
The commission piece is also frustrating. Leadership doesn’t seem to care.