Don't hang around for too long - Client Services IRI Employee Review

3.0
10 Jul 2018
Recommend
CEO approval
Business outlook

Pros

- Friendly people - If you have a social team then team events are great fun - Good location in Bracknell - walking distance to shopping/food/station - Senior management are really trying to improve - HR have improved, often thinking of creative ways to get people engaged - Good company to have on CV, with the opportunity to work with plenty of blue chip clients.

Cons

- Not a lot of room to grow - The better you are at your job the more they will walk over you, I have seen a lot of bright & creative people get burnt out, as management will overwork good people as an easy option to get a job done, rather than putting in effort to improve the team members who struggle. - Often asking experienced employee's to manage other team members / do managers tasks on top of current workload without promoting them to a manager. - They will try and not replace people after they have gone if the team are able to deliver, even if it means the remaining team are always working (unrewarded) overtime. - Senior management say what you want to hear but will not follow through with their actions. - Same people are rewarded for the same things, people who do their job correctly first time without needing to fix their own mistakes will go unnoticed. - All you will hear from management is a continuous cycle of 'It's only temporary', 'It is what it is', 'We just need to get through this', 'It will get better'.

Explore other reviews about IRI

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good people & work life balance

Cons

The benefits are not great

5.0
13 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, great culture, work with legacy clients

Cons

None come to mind at this time

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