Good starter role but poor management - Sales Executive IRIS Software Group Employee Review

2.0
28 Nov 2025
Recommend
CEO approval
Business outlook

Pros

great location and colleagues at same level easier to get on with

Cons

Poor management practices and old school sales mentality

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IRIS Software Group Response
5mo
Thank you for taking the time to leave a review. We’re delighted that you enjoy working in our Manchester Office and with our fantastic colleagues who #MakeItHappen every day. At IRIS, we understand that an employee’s experience at work is shaped by their manager, which is why we significantly invest in manager training and hold our managers to high standards. We’re proud to support our managers in their leadership skills through our dedicated leadership pathways. We offer 5 pathways, designed to support all levels of experience and seniority, from those aspiring to be managers all the way up to our senior leaders, to ensure every manager has the skills needed to motivate, develop and inspire their teams. Two of these pathways are also accredited with the Chartered Management Institute, which all of our sales leaders are expected to undertake. We’re delighted that on Peakon the vast majority of our managers score above the benchmark on employee engagement, and those not performing receive dedicated coaching, training and support to genuinely improve the engagement of their teams. We wholeheartedly encourage our employees to leave honest and constructive feedback for their manager so that they can understand how they're doing and be the best manager they can be to their team. We’re proud that via Peakon our employees score us 8.9 out of 10 on ‘Management Support’, which is above our True Benchmark and puts us in the top 25% of Technology companies. We also encourage our employees to reach out to our Employee Voice Ambassadors who listen to the teams’ collective voices to be cascaded up to our senior leaders and executive team, thereby helping implement positive change and further improve engagement. For our salespeople, we also run focus groups in which they can share their thoughts and feedback for us to listen to and draw actions from it. For example, we changed our policies on breaks for our Sales Team based on their feedback, giving them flexibility in choosing their break time. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
6 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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