Difference of values - Anonymous employee IST Management Employee Review

2.0
23 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits were good - but company we worked with had to subsidize the premium so it wouldn't cost half our paychecks Never had to take work home with me. At 5pm, I was done.

Cons

Communication is lacking. Took forever to get answers to emails or calls. They only value what they can prove in numbers. If you can demonstrate your value by showing data, then you're of no use. Micromanaging to an absurd degree. I had to scan barcodes for different things I did so they could record they were being done. Value was placed on these scans and the numbers they showed rather than the interpersonal relationships built with clients and the problem solving involved with satisfying numerous people who all wanted the same thing at the same time.

avatar
IST Management Response
10y
Thank you for taking the time to share your comments with us. We appreciate your feedback and use it to help us change our decisions, policies and offerings going forward. Metrics are a very important part of what we do - tracking allows us to measure, and ensure that goals are being met successfully for our clients. However, employee relationships are also very important to us. Thank you for sharing your comments so that we can think of more ways to achieve both goals. Lori Mitchum VP Administration IST Management Services

Explore other reviews about IST Management

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

avatar
IST Management Response
1d
Thank you for your comments and feedback. They're very insightful!
2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros for this position

Cons

Management is not structured, lack of alignment

See reviews by: Helpful|Rating|Date|All