Unhappy - Customer Service Representative ISTA Solutions Employee Review

1.0
28 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Remote setting, with a good salary and company, provides equipment

Cons

The training was only five days, and the client couldn't answer certain questions regarding the service offered to their customers. The client signed a full-time permanent contract but was retrenched a few months later as the client decided that they took on too much staff for their project. Been unemployed during the last month of the year is terrible and thinking that such a big company would actually look after their staff

Explore other reviews about ISTA Solutions

1.0
11 Apr 2024
Recommend
CEO approval
Business outlook

Pros

No reason to work here

Cons

Underpay, Under staff, Bad HMO coverage

5.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Attendance Bonus – Rewards consistent attendance and punctuality. HMO Coverage – Offers health insurance benefits for employees. Annual Salary Increase – Provides regular opportunities for pay growth. Good Work-Life Balance – Reasonable workload and supportive policies allow for personal time. Supportive Management – Supervisors and leaders are approachable and open to feedback. Positive Team Environment – Collaborative and friendly coworkers contribute to a healthy workplace culture.

Cons

Elevator has been under maintenance for an extended period, which causes inconvenience, especially for employees on higher floors. Facility maintenance could be more timely to ensure employee comfort and accessibility. Limited internal communication regarding ongoing repairs or infrastructure updates.

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