Overall, a great place to work - Anonymous employee ITA Software Employee Review

5.0
24 Mar 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ITA treats its employees very well; salaries are high and benefits are better than the vast majority of companies, even in the Boston area. The company has a very good product and a lot of extremely smart people working for it. There is still a "start-up" feel to ITA, although it is becoming a large organization.

Cons

Even though its growing, there is still a lot of "small company" ad-hoc stuff to work around. There aren't really a lot of avenues for advancement. QPX is the #1 product for domestic airfare search, but for how long? The company seems to be resting on its laurels more than it should, developing products that it can't sell.

Explore other reviews about ITA Software

5.0
15 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great location and technology - world-class infrastructure

Cons

Long hours; heavy volume of work

5.0
3 May 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ITA has a good internal culture that supports and encourages engineers to be creative. They provide amazing benefits including free snacks, fruit, catered Friday lunches, top of the line health benefits, tuition reimbursement, and are always surveying us for what more they can do.

Cons

Some divisions and departments at ITA are silos. Due to rapid growth, and now being evaluated based on time worked on tasks creates an atmosphere where you are discouraged from spending time helping others in other departments to get the overall job done. Instead you are forced to focus only on your tasks. ITA is having to grow into a corporate giant to support its future needs and growth, and this takes away some of the freedoms employees have come to enjoy. Thankfully due to slowdowns in the economy, the company has slowed hiring, which allows time for it to catch up with growing pains.

3
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