Terrible - avoid - Professional Support Icon Group Employee Review

1.0
7 Jun 2021
Recommend
CEO approval
Business outlook

Pros

- Decent office location - If you know the right people you'll be taken care of

Cons

- Poor management at all levels - Very cliquey in all parts of the business (it's not what you know, it's who you know) - Company is expanding at a ridiculous rate, but barely have any systems or processes in place - Senior management don't 'walk the walk' and actually come across as disingenuous - Poor pay and you will be lumped with extra/higher level work without recognition or extra pay - Company profits off people who are extremely sick

Explore other reviews about Icon Group

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity to work across a large number of different cancer types and treatments.

Cons

High workload Understaffed Low pay compared to other companies for same position

2.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

social gatherings occasionally and have coffee machine for staff

Cons

Poor management and decision-making with little consideration for the admin team. The work culture is unhealthy, marked by ego-driven leadership, lack of trust, favoritism, gossip, intimidation, and feedback that is not genuinely heard. Adjust employee salary to what they should be based on work experience or the standards of the international company itself because the current ones are not comparable to what the public sector should be, so many Icon employees have submitted their resignations after seeing no clarity from their company.

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