Corporate Employment Review - Anonymous employee Ideal Image Employee Review

2.0
4 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The staff is full of smart, talented people who want to do a good job.

Cons

At Ideal Image the typical growing pains of a business in the growth stage have been significantly compounded. I have confidence that Ideal Image can overcome these challenges over time - but there is a long road ahead to get there. For those considering joining the team, please know that these challenges are real and present in many different areas of the business (in clinic, in corporate offices, in IT). The negative reviews on Glassdoor are a response to the same challenges you will face. It does not mean that you should run away, but that you should go in knowing the emotional investment that it takes to turn around bad culture. • Lack of autonomy has created a revolving door in senior leadership positions. • Lack of communication and strategic direction has created a negative culture and burnt out associates always chasing the next fire drill. • Lack of customer-focused policies and strict refund restrictions have created feelings of deception and heartbreak from customers who trusted Ideal Image with a very personal part of their life.

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Ideal Image Response
4y
Ideal Image believe "Confidence Changes Everything," and for over 20 years we have come been the foremost leader in the aesthetic industry by demonstrating that confidence in our business operation. With over 2,500 employees in the United States and Canada, every Ideal Image team member demonstrate their confidence when they change everything for our clients and help them to achieve their goals and confidence. We are working hard to continue to always improve and successfully overcome the challenges of a rapidly growing business.

Explore other reviews about Ideal Image

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, work from home, exciting job

Cons

They closed down and I got laid off

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Great Team, Solid Training

Cons

Monthly Goal Expectations Highly Unrealistic.

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