This has easily been my worst job to date - Anonymous employee Imagination Publishing Employee Review

Company has no insight into finance, utilization, client management, or staffing. Clients demand more and more work and poor leadership approves it under the impression that this is client obsession, but this leads to more profit losses, turnover, layoffs and attrition with no replacements - as a result, staffed accounts thin out and clients become increasingly unhappy and leave. This is not client obsession, this is insanity. This job has been a series of gradually increased disappointment, process is broken, employees do not have the tools they need to succeed and when clients leave, leadership does not look inward instead they turn to employees and make uneducated cuts that create massive gaps. It’s a vicious cycle.