Proceed with caution - Anonymous employee Imagine360 Employee Review

1.0
9 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Vacation Work from home Use my skills

Cons

Forget advancement within this company unless you are a yes ma’am, no ma’am type person with zero new ideas or have anything less than perfect to say. HR has zero allegiance to you, only to the protection of upper management. All they have done is taken away benefits, not added for those who have been loyal to the company, while making it look good to new employees. Looks as if they are trying to weed out the ones who make more, or perhaps are older? No raises, no cost of living increase in the worst recession our country has seen in years. In a matter of 3 months my review went down an entire point, and others I spoke to received bad or average performance reviews for no reason at all, affecting the ability to obtain other jobs within the company when they decided to wipe out an entire department all of a sudden. You work countless hours without recognition and are only expected to do more. All while hiring unqualified senior management and encouraging us to do surveys they do not even review or care about. If you provide honest feedback you will likely be terminated. If you are a new graduate this is the place for you!

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Imagine360 Response
3y
We would like to express our sincere gratitude for your invaluable contributions to our team. Your unwavering dedication and hard work have made a significant impact on our shared goals, and we appreciate your feedback. At Imagine360, we believe that prioritizing measurable outcomes and achieving our goals are just as important as putting in the effort. As a data-driven organization, we continually analyze our successes and failures to identify areas for improvement. Our leadership team brings a wealth of experience and knowledge in the health insurance industry, and with recent additions to our team and strategic organizational changes, we are maximizing our potential and committed to achieving the highest level of member satisfaction. In addition, we have felt the impact of inflation on our business and have implemented internal cost-cutting measures to contain the cost increase for our members. Nevertheless, we prioritize professional growth and development and invest in our team members, promoting from within whenever possible. This year alone, we have proudly promoted over 70 team members and created more opportunities for professional development. Our Human Resources team aims to build positive relationships with team members and promote a growth-oriented workplace. We encourage everyone to use our anonymous feedback tool to provide honest feedback without fear of reprisal. HR actively provides guidance to management on hiring, performance management, and employee relations to maintain a harmonious workplace and protect employee interests. We also execute an annual employee pulse survey that is completely confidential and delivered through a third-party vendor to gain insight into our workplace and how we can continue to improve. Finally, we encourage all team members to prioritize their well-being, even during busy periods, by taking advantage of our competitive benefits package. This includes our comprehensive health plan, financial assistance with medical debt, generous PTO allowance, and new, robust Employee Assistance Program.

Explore other reviews about Imagine360

5.0
22 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful supportive culture, great benefits, remote first, 20 PTO days which you are encouraged to use!

Cons

No cons to working here

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Imagine360 Response
4d
Thank you for taking the time to share your experience. We’re so glad to hear that you’ve found Imagine360 to be a supportive place to work. Creating a culture where employees feel supported, encouraged to take time off, and able to work flexibly is incredibly important to us, so it’s great to know that’s been your experience. We also appreciate you highlighting our benefits and remote-first approach. We’re grateful to have you as part of the team and appreciate you being here.
2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, pay is okay, benefits, PTO

Cons

Micromanaging, layoffs, outsourcing, and busy seasons.

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