Senior Customer Success Manager - Senior Customer Success Manager Indeed Employee Review

3.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Book a business varries pto company lifestyle

Cons

Overall, a lot of people promoted too quickly. Lately there have been layoffs and a lot of cutbacks. From my former sales colleagues "people who were not let go, don't care like the people who were cut. and don't take their job seriously."

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5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good total comp in my opinion

Cons

None that I can think of

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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