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Independence Blue Cross

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Health Coach- Slowly declining - Health Coach Independence Blue Cross Employee Review

2.0
9 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Good salary, fair benefits. They also provided a good deal of education that could be used toward CEUs and things that were helpful in our position.

Cons

The health coach position is poorly designed. We do not have extensive benefits knowledge but are expected to take queue calls and provide benefits information. The job is becoming more and more micromanaged with more expectations but less information to go off of. The "numbers game" combined with expectations that are difficult to obtain if you spend all your time leaving voicemails and looking up phone numbers. More of a sales position than nursing position

Explore other reviews about Independence Blue Cross

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance Leadership Good benefits Opportunity for growth

Cons

Understaffed teams Pay/salary Dental insurance is not great

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work, flexible schedules, great PTO

Cons

The jobs are very underpaid and management can be unprofessional

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