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Independence Blue Cross

Is this your company?

opinion on ibx - Customer Service Representative Independence Blue Cross Employee Review

5.0
9 Sept 2021
Recommend
CEO approval
Business outlook

Pros

great company benefit wise pay wise is great even without a degree very knowledgable and kind supervisor depending on department

Cons

professionalism is lacking in some department some supervisor plays favor or refuse to actually help scoring of associate is inconsitent software isnt really user friendly

Explore other reviews about Independence Blue Cross

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance Leadership Good benefits Opportunity for growth

Cons

Understaffed teams Pay/salary Dental insurance is not great

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work, flexible schedules, great PTO

Cons

The jobs are very underpaid and management can be unprofessional

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