Well rewarded hard work - Domestic Appliance Field Service Indesit Employee Review

4.0
23 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Freedom to do your job as you see fit (within reason) no managers/supervisors breathing down your neck. The only time you get any "hassle" is when you start causing problems or drastically not hitting your targets (everyone has good and bad months) Well compensated for any extra work you do, generous bonus (13 months pay for 12 months work - this is part of your salery so it's g'teed) lots of holidays (up to 33 days, 25 as standard. commision and overtime always available at a very decent rate. If you perform well, career progression is available, competent, experienced, senior and technician pay levels. Further training on offer if and when it's needed. Some engineers don't like promoting products, 3/4 boxes of cleaner a week will see you smash the target.

Cons

its very very busy and call times can be very tight, especially if you find multiple faults and want to avoid a recall. 33/34/40 minutes per call depending on appliance.

Explore other reviews about Indesit

4.0
28 Jan 2010
Recommend
CEO approval
Business outlook

Pros

From business point of view Indesit is a leading company in the industry sector, very dynamic, energetic, open-minded innovative company, encouraging for professional growth and task diversities. Definitely a good place to gain professional expertise. Thoughtful management, effective business practices.Unique corporate culture perfectly fits for those who aren’t to much of a discipline and enjoys working in family type atmosphere. From employee point of view Indesit brand is highly recognized and respected in Russia, so working for Indesit Company is a sound experience and sort of respectful “white color” work both from consumer and business partner point of view. Indesit provides high job security, good benefits and a lot of drive and experience in work

Cons

Indesit is definitely not among the top paying companies (both in home appliances sector and in consumer goods industry) and despite really good benefits, it is on average 30% below the market salary. Expatriates hold all the key positions and most of decision making. Taking into account flat hierarchy, opportunities for career growth are very limited (a promotion happens on average once 3-4 years).

1
4.0
15 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Comfort working place. You have possibility for development as a professional. There is no some unbelievable pressure from top management side, just do your job with KPIs fulfilment using your knowledge and available tools. On your position you fully responsible for result you do, which means You guide how to reach it.

Cons

Should be more closer collaboration between departments for support sales and not vice versa.

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