Sales - Anonymous employee Infor Employee Review

1.0
2 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The products are all moving in the right direction. And, there is a intensity to make them as easy to use as possible.

Cons

Having said all the products are improving they could only get better. Infor has a collection of some of the worst designed solutions on the market. Sales people are out pitching vaporware. In order to resolve the back end issues Infor has made a push to the Cloud. They are doing that more to hide the infrastructure warts of all of their products. Infor doesn't even use its own CRM solution. Try to sell InforCRM and have someone ask you what product you use internally and have to answer Salesforce. Then there is mgt. The upper mgt at Infor is a collection of some of the most anal retentive micro-managers I have ever seen. If you are interviewing be sure to ask about Deal Documentation policies (now consists of three documents on-top of Salesforce management) or the new travel and expense policies. One could easily spend two place days a week doing paperwork. And, you might as well do the paperwork because to travel anywhere it pretty much requires an approval from the CEO. And then there is the compensation policies. Someone else mentioned you will not get paid what is in the Compensation document. That is true. Rev Req will find a way to cut the deal size. What's more you don't get paid until after the company gets paid. And, normally that means 2 and sometimes 3 months after the company gets paid. If you sell a deal today count on getting paid sometime next year. Infor has by far the worst work environment I have ever experienced. Upper management came from Oracle and they have made it worse.

Explore other reviews about Infor

5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Good people - Good benefits -

Cons

- OffShore heavily. Good portion of company is based outside of the US

3.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I like working at Infor. I’ve been here for roughly five years. I enjoy the work, believe in the product, and genuinely like the people I work with and for.

Cons

There has recently been a very strong “AI-first” push across the company. To be clear, I understand the value. AI absolutely can streamline operations and free people up to focus on higher-value work. Used correctly, it’s useful. The problem is that there does not appear to be a clear or consistently enforced policy around what constitutes appropriate use versus misuse or outright abuse. There should be better guidance around where AI helps productivity, where it introduces risk (especially around company information being entered into public tools), and where the line is between use and replacement of basic job responsibilities. For example, I recently had a coworker explain that they created AI automation to read and manage their emails so they rarely have to review or respond themselves, while acknowledging things are likely missed. The same person records meetings for transcripts, leaves their laptop during the call, then relies on AI afterward to summarize what happened. At a certain point, it raises a legitimate question: are we using AI to improve productivity, or are we using it to avoid participating in the job altogether? Right now, reactions internally seem split. Some employees view this as a serious abuse of the technology, while others appear fully on board with it. That disconnect alone suggests the company needs clearer expectations and policy guidance. AI should support human judgment and critical thinking. Not eliminate the need for employees to engage in their work entirely. And how does the company determine when that is being done?

avatar
Infor Response
3w
At this time of change, growth, and continuous improvement, our employees are encouraged to speak up if they see an opportunity to make our ways of working better. Please send your feedback to myfeedback@infor.com so we can better understand your concern.
See reviews by: Helpful|Rating|Date|All