avoid at all costs - Anonymous employee Infoxchange Employee Review

Thank you for taking the time to share your experience — we genuinely appreciate you doing so. We're sorry to hear that your time at Infoxchange wasn’t what you had hoped for. We understand how important fair workload, clear development opportunities, and supportive leadership are, and we're continually working to strengthen these areas across the organisation. We also want to provide additional context that reflects the experience of many people across Infoxchange today. Infoxchange is proudly certified as a Great Place to Work®, and our most recent Trust Index® surveys from October 2025 show strong, consistent positive sentiment from our people: 8 out of 10 employees agree Infoxchange is a great place to work. 91% of employees feel proud to tell others they work here, and 90% feel good about the ways we contribute to the community. Our Trust Index shows strong performance across credibility, respect, fairness, pride, and camaraderie, the core dimensions of a hightrust culture. In addition, our 12-month voluntary attrition rate sits below 10%, showing a healthy turnover for an organisation of our size. We know there is always more work to do, and feedback, including reviews like yours, helps guide our improvements. We’re continuing to invest in our people, our culture, and in strengthening leadership capability across the organisation. Thank you again for sharing your perspective. We wish you all the very best for the future.